Cancel Your Membership

How To Cancel Your Subscription

To cancel a recurring subscription to a course or membership follow these steps, ensuring you are logged in as a student with an existing recurring subscription:

  1. Navigate to the Student Dashboard by clicking on My Courses menu.
  2. Click the “Orders History” link
  3. From the list of orders, click “View Order” for a recurring subscription
  4. On the order management screen click the “Cancel” button
  5. A confirmation message will appear, confirm the confirmation to cancel the subscription.
  6. Your subscription will now move from “Active” to “Pending Cancellation.” This will allow the you to continue accessing the course until your next payment is due. When the next payment is due the subscription will be move to “Cancelled” and you will be unenrolled from the course or membership and no further payments will be attempted.